Legal centre

Marketplace Rules & Prohibited Activities

Version 1.0
Effective 2026-08-09· Applies to Everyone

In short: The conduct rules that apply to everyone on VisaMarket, and the services that may never be listed.

Prohibited for everyone

Fake documents, false identities, fraudulent applications, misleading information, payment fraud, chargeback abuse, fake reviews, impersonation of a consultant, account sharing and platform abuse.

Prohibited services

Any service facilitating fake documents, fraudulent applications, immigration fraud, identity fraud, misrepresentation to an authority or illegal immigration activity. Administrators can remove such listings and suspend the account immediately.

Ranking and sponsorship

Paid placements are labelled Sponsored or Featured and are never presented as independent editorial ranking. Where the platform owner has a financial relationship with a listed consultancy, that relationship is disclosed. Referral and commission relationships are disclosed where required.

Quality labels

Labels such as "Highly rated", "Popular" or "Verified by VisaMarket" have defined criteria. We do not claim "best consultant", "guaranteed success" or "100% genuine".

Enforcement

Breaches may lead to content removal, listing suspension, account suspension or termination, with notice and an appeal route where required.

VisaMarket is an independent marketplace. We are not a government agency, embassy or visa-issuing authority, and we cannot guarantee visa approval or processing times. Visa decisions are made solely by the relevant authority. Read the full disclaimer.